"Didn't even stay" |
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User Rating: 1.0 |
| | Reviewer: Carolina F. of Guatemala, Guatemala |
| Reviewed: December 26, 2017 (see hotel reviews from Instantworldbooking.com) |
| Traveled: December 2017 Type: Couple |
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Comments (English):
I have spent my birthdays in Antigua for several years now and have stayed at this hotel. It's always the same process, I check in, they ask me to park my car at a different hotel (Las Camelias) and that's it. Now, this time, I parked before checking in as I was going to a wedding and would be back late at night. When I checked in, I informed the lady that I had already parked my car, went to the wedding and came back around midniht when a gentleman stated I needed to pay Q94 more for parking. One, I have never been charged extra for parking before. Two, why wouldn't the lady mention this when I checked in. No, now that I was in high heals and long dress and tired they would mention this. We didn't stay, we asked for our money back and went home. Not that we couldn't pay extra, it's just not right to do that!
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