Pilgrim Reservations

Selcuk Hotel
Kayseri, Turkey
Osman Kavuncu Mh.

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    Overall User Rating:  2.7

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 Value for Money  1.0
 Rooms  2.0
 Cleanliness  4.0
 Location  3.0
 Security & Safety  4.0
 Service & Staff  1.0
 Food / Dining  4.0
 Total  2.7

"Very disasatisified and disappointed"

User Rating:  2.7
Reviewer:   Linda M. of Tahleuah, OK, United States
Reviewed:   July 14, 2013  (see hotel reviews from Hosteltraveler.com)
Traveled:   July 2013     Type:   Other
1 2 3 4 5
 Value for Money
 Rooms
 Cleanliness
 Location
 Security & Safety
 Service & Staff
 Food / Dining
Comments  (English):
I would NOT recommend Selcuk Hotel for travelers and will be contesting charges on my credit due to over charges and rate change upon departure for airport. I find the hotels service to be highly unethical and disquieting. I did not have time to meet with the manager due to our flight and 6 am departure out of country that morning and gave my credit card that will be charged an additional 3 percent fee for use so that I could contest these charges when I arrive back in the USA in mid August. I was SHOCKED to find upon arrival that staff attempted to charge us $140 Euros for transportation by taxi from the airport to the hotel. Luckily I copy and pasted the managers $40 Euro pre arranged fee to my itinerary and presented it to the staff who contacted the manager and then agreed to take the pre arranged amount. We discovered on departure that our taxi which we arranged ourselves cost $30 Euro one way to and from the airport. I discovered at check out that we were being charged DOUBLE what was agreed upon from our discovery and choice to use Selcuk Hotel via your website.

Again, I would discourage anyone from using this hotel and find their business practices highly unethical and will be disputing charges to my Visa upon my return to the USA, including the 3 percent service fee for having to use my Visa to ensure that myself and others in the future would not be mistreated.


Thanks for asking for my input.

Blessings.
Linda L. Millek

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