Pilgrim Reservations
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 Value for Money  4.5
 Rooms  4.6
 Cleanliness  4.6
 Location  5.0
 Security & Safety  4.6
 Service & Staff  4.6
 Food / Dining  4.5
 Total  4.7

"Would not go back"

User Rating:  2.3
Reviewer:   Gwen W. of Auckland, New Zealand
Reviewed:   November 1, 2008  (see hotel reviews from Bedbreakfasttraveler.com)
Traveled:   October 2008     Type:   Active/Adventure
1 2 3 4 5
 Value for Money
 Rooms
 Cleanliness
 Location
 Security & Safety
 Service & Staff
 Food / Dining
Comments  (English):
We stayed one night at this place. The beds were uncomfortable, and the guys that appear to run the place were unhelpful despite saying they also would provide travel advice. We were silly enough to book a further night at the end of our travels, and booked a pickup service from the airport. Our plane was 2hours late (as they often are), and nobody had waited (or as it turned out, had checked the arrivals schedule). Antique hostel left us stranded there after 2 phone calls at 2.30am, and refused to refund our money. Further emails were rude. If you value customer service dont go anywhere near these guys.


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