Pilgrim Reservations

Al Casale Belladonna
Roma (Rome), Italy
Via Della Marcigliana, 532/12

Reviews and Real Traveler Experiences


    Overall User Rating:  3.6

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 Value for Money  3.7
 Rooms  3.7
 Cleanliness  3.7
 Location  3.3
 Security & Safety  3.3
 Service & Staff  3.7
 Food / Dining  3.7
 Total  3.6

"Al Casalle Belladonna"

User Rating:  1.0
Reviewer:   Dominika G. of Cork, Ireland
Reviewed:   August 11, 2009  (see hotel reviews from Instantworldbooking.com)
Traveled:   July 2009     Type:   Family
1 2 3 4 5
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Comments  ():
I can not realy write anything about Al Casalle. I had booked it for 4 members of my family and paid deposit by credit card (got the confirmation number too). Few days later I got an email from Al Casalle saying that my confirmation had to be cancelled as someone alse booked that as well for the same time as me and they gave prefference to that person.
I wrote back asking for my deposit back but they told me they had nothing to do with my deposit as I had booked through website, so they said deposit went to website not to them so they wouldnt give it back.
Also in another email they said that even if the place wouldnt have been booked by someone alse and I could go there, the price wouldnt be the same as they were saying on the website, it would be higher.
The website clearly stated: TOTAL PRICE FOR 4 PERSONS, but Al Casalle kept saying it was price for 2 people and I should have had known that the price would be doubled at the time of arrival. Of course I wouldnt expect that and now I think its better they cancelled my booking themselves, otherwise they would ruin my hollidays with this unexpected withdrawal from my account.
However they couldnt deal with this situation and kept saying it was Website's fault, arguing with them. As a result the Website admin dealed with this case himself, without Al Casalle's help.

"Un très agréable séjour"

User Rating:  5.0
Reviewer:   Sylvie G. of Marseille, France
Reviewed:   July 19, 2009  (see hotel reviews from Bedbreakfasttraveler.com)
Traveled:   July 2009     Type:   Family
1 2 3 4 5
 Value for Money
 Rooms
 Cleanliness
 Location
 Security & Safety
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Comments  (English):
Ce gîte, situé dans la réserve naturelle de Rome est un véritable havre de paix. Une très jolie batisse dans un style très authentique entourée d'un magnifique jardin en font un lieu inoubliable. La propreté des lieux, la gentillesse, l'authenticité et la qualité de l'accueil en font un lieu que nous recommandons à tous. Retrouver un peu de fraicheur et de calme après une longue journée de visite dans la ville est très appréciable d'autant plus qu'une jolie piscine est à votre disposition...La proximité des bus (le n°90 est le plus rapide) vous permettront de vous rendre dans le centre de la ville (gare de Termini) en environ 25mn (de très nombreux bus jusqu'à minuit). Nous n'avons trouvé aucun inconvénient à ne pas résider dans le centre ville...nous reviendrons sûrement dans ce lieu !

"B&B Casale Belladonna"

User Rating:  4.7
Reviewer:   Laura B. of venezia, Italy
Reviewed:   July 17, 2008  (see hotel reviews from Instantworldbooking.com)
Traveled:   July 2008     Type:   Family
1 2 3 4 5
 Value for Money
 Rooms
 Cleanliness
 Location
 Security & Safety
 Service & Staff
 Food / Dining
Comments  (English):
has been wery nice to stay at villa belladonna.
we did really enjoy breakfast under the patio in front of the garden with home made marlellata, pizza bianca and many others.
The owner family super nice and tipicol italian.
wery peacefull place and beautifull room. we had many bbq
we hope to got back there again. i suggest it to anyone

ciao laura

1 - 3 of 3 reviews




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